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Reviews onG2
1 review tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Open source IAM

Biggest con

Learning curve

TL;DR - Zitadel

  • Zitadel is an open-source identity management platform
  • It provides authentication, authorization, and user management
  • Free self-hosted option, Cloud plans available
Pricing: Free plan available
Best for: Growing teams

What is Zitadel?

Editorial review
Zitadel provides identity management with modern approach. Authentication and authorization infrastructure-identity built for cloud-native. The cloud-native design is current. The features are comprehensive. The open-source is real. Teams needing modern identity infrastructure explore Zitadel for cloud-native auth.

Available on: Web

Pros & Cons

Pros

  • Open source IAM
  • Self-hostable
  • Good features
  • Active development
  • Cloud option

Cons

  • Learning curve
  • Setup complexity
  • Documentation improving
  • Smaller community
  • Still maturing

Ratings Across the Web

5(1 reviews)

Zitadel holds an aggregate rating of 5 out of 5 from 1 reviews across G2, last checked May 29, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Identity managementOIDCSAMLMulti-tenantSelf-hostedOpen source

Pricing

Freemium

Zitadel offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Is Zitadel worth the price?

85/100

Zitadel's pricing is quite generous, especially with its robust open-source offering at $0.

The Cloud tier starting at $100/month for 25K MAU is competitive for a managed service. This structure is best for organizations ranging from small startups to large enterprises seeking flexible identity management solutions.

Hidden Costs & Gotchas

Overage fees likely for MAU beyond 25K on Cloud

Enterprise features require custom negotiation

Self-hosting incurs infrastructure/maintenance costs

How Zitadel Compares to Competitors

Compared to Auth0, which can start around $23/month for 1,000 MAU and scale up significantly, Zitadel's Cloud tier at $100/month for 25K MAU offers a much lower cost per MAU. Okta's pricing is often higher and less transparent, making Zitadel's open-source and transparent Cloud tiers a strong value proposition.

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Best Zitadel Alternatives

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Zitadel FAQ

How does Zitadel support cloud-native authentication?

Zitadel is specifically designed as an authentication and authorization infrastructure built for cloud-native environments. Its comprehensive features and modern approach cater to the requirements of cloud-native identity management.

Which teams benefit most from using Zitadel?

Teams needing modern identity infrastructure for cloud-native authentication should explore Zitadel. It is particularly suitable for organizations focused on security and developer tools.

How is Zitadel priced?

Zitadel is available on a free tier, allowing users to get started without initial cost. For more extensive usage and additional features, paid plans are offered.

What kind of limitations should users consider with Zitadel?

Users should be aware that Zitadel has a learning curve and can involve setup complexity. While its documentation is improving, the community is still smaller compared to more established solutions, as it is a maturing product.

Can Zitadel be self-hosted?

Yes, Zitadel offers the flexibility to be self-hosted, providing control over the identity management infrastructure. Additionally, a cloud option is available for those who prefer a managed service.

How does Zitadel compare to Keycloak?

Zitadel, like Keycloak, provides open-source identity and access management. However, Zitadel emphasizes a cloud-native design and is still maturing, whereas Keycloak is a more established solution.

Source: zitadel.com

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