ZenMaid
UnclaimedAutomate, simplify, and grow your maid service with easy-to-use scheduling software.
Visit WebsiteReviews onG2Capterra
220 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Specifically designed for maid and cleaning services, addressing unique industry needs.
Biggest con
SMS charges are not included in the monthly subscription plans.
TL;DR - ZenMaid
- Automates scheduling, communication, and invoicing for maid services.
- Designed by cleaning business owners to meet industry-specific needs.
- Helps convert leads, manage staff, and scale operations efficiently.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
What is ZenMaid?
ZenMaid is a specialized scheduling and management software designed specifically for maid and cleaning service businesses. It helps owners automate daily operations, from client communication and scheduling to invoicing and payroll. The platform aims to reduce administrative burdens, allowing owners to focus on scaling their business and improving customer satisfaction.
ZenMaid is built by cleaning service owners for cleaning service owners, ensuring its features directly address the unique challenges of the industry. It provides tools to manage appointments, dispatch cleaners, automate customer reminders, and convert website visitors into bookings. The software is suitable for new businesses just starting out, as well as established companies looking to scale their operations efficiently.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Specifically designed for maid and cleaning services, addressing unique industry needs.
- Significant automation capabilities, saving over 20 hours per week on communications.
- Offers 1:1 personalized onboarding and free optimization calls with industry experts.
- Provides a supportive community of cleaning service owners.
- Includes mobile apps for cleaners to streamline field operations.
Cons
- SMS charges are not included in the monthly subscription plans.
- Cleaner GPS tracking is only available in Pro and Pro Max plans.
- Limited automated communication templates in the Starter plan.
Ratings Across the Web
4.7(220 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Easy-to-use scheduling with calendar, dispatch, and map viewsAutomated SMS & Email communications for customers and cleanersMobile app for cleaners with SOS alert and GPS tracking (Pro and Pro Max plans)Online payments and invoicing via Stripe and SquareHigh-converting booking forms for websitesDigital checklists for appointmentsPayroll managementSpotfinder for scheduling recurring customers
Pricing Plans
Free TrialPricing checked May 30, 2026
Starter
$19 / month
- Up to 40 appointments per month
- Easy-to-use scheduling with calendar, dispatch, map views and more
- Limited automated SMS & Emails communications templates to cleaners and customers
- Mobile app (without cleaner GPS tracking)
- Cleaner SOS alert on mobile apps
- Online payments with Stripe and Square and invoicing
- Chat-only support
Pro
$39 / month
- Unlimited appointments per month
- All features in Starter
- Digital checklists for your appointments
- Mobile app with cleaner GPS tracking
- High-converting booking forms for your website (with ZenMaid branding)
- More automated SMS & Emails communications templates to cleaners and customers
- Reports
- Payroll
- Spotfinder for easy scheduling of new recurring customers
- Quickbooks integration (coming soon)
- Free 1:1 optimization call with our industry experts
- Free 1:1 transfer of your contacts and calendar from most popular
Pro Max
$49 / month
- Unlimited appointments per month
- All features in Starter & Pro
- Cleaners availability & paid-time-off (PTO) tracking
- New Service ratings to collect feedback from your customers
- All automated SMS & Emails communication templates to cleaners and customers
- Export of your data
- Integrations with Mailchimp and Zapier
- High-converting booking forms with your own branding
- Priority support
- Free 1:1 optimization call with our industry experts
- Free 1:1 transfer of your contacts and calendar from
Reviews
4.7/5
Across 220 verified user reviews on Capterra, G2
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ZenMaid FAQ
How does ZenMaid help convert website visitors into paying customers?
ZenMaid provides high-converting booking forms that can be integrated into your website. These forms are designed to act as a 24/7 sales engine, allowing potential clients to book services directly, which helps capture leads that might otherwise be missed.
What kind of support is available, and is it tailored to cleaning business owners?
ZenMaid offers exceptional personalized support provided by real cleaning business owners. This ensures that support staff understand the specific challenges and nuances of running a maid service. Support is available via chat for Starter plans and includes priority support for Pro Max users.
Can ZenMaid assist with migrating existing client contacts and calendar data?
Yes, ZenMaid's support team offers a free 1:1 transfer service to import your contacts and calendar data from most popular systems. This helps new users get started quickly without the manual effort of data entry.
What happens if a business on the Starter plan exceeds the 40-appointment monthly limit?
If a business on the Starter plan reaches its limit of 40 appointments within a month, they will be unable to add more appointments for that month. The system will prompt them to upgrade to either the ZenMaid Pro or Pro Max plan to continue scheduling.
Does ZenMaid offer features for managing cleaner availability and time off?
Yes, the ZenMaid Pro Max plan includes features for tracking cleaner availability and paid-time-off (PTO). This allows for better workforce management and scheduling efficiency.
How does ZenMaid ensure continuous improvement and new features?
ZenMaid commits to monthly updates and improvements, ensuring that the software evolves with the needs of cleaning service owners. This ongoing development is informed by feedback from its community of users.
Source: zenmaid.com