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eClinicalWorks

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Reinventing healthcare with an AI-powered cloud EHR system for enhanced patient engagement and practice efficiency.

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Reviews onG2CapterraSourceForge
556 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Integrates advanced AI for improved efficiency and documentation.

Biggest con

Specific pricing details are not publicly available, requiring direct contact for quotes.

TL;DR - eClinicalWorks

  • AI-powered EHR system for comprehensive practice management.
  • Enhances patient engagement through self-scheduling, telehealth, and secure messaging.
  • Optimizes revenue cycle management with high first-pass acceptance rates.
Pricing: Paid only
Best for: Enterprises & pros
3.4/5 across review platforms

What is eClinicalWorks?

Editorial review
eClinicalWorks is a comprehensive cloud-based Electronic Health Record (EHR) system designed to streamline healthcare operations for a wide range of specialties. It integrates AI-powered tools, such as Sunoh.ai for medical scribing and healow Genie for AI-powered contact center solutions, to improve efficiency, reduce documentation time, and enhance patient communication. The platform supports patient self-scheduling, check-in, telehealth, and secure messaging, fostering better patient engagement and outcomes. Beyond core EHR functionalities, eClinicalWorks offers robust Revenue Cycle Management (RCM) services, aiming for high first-pass acceptance rates and cost savings for providers. It also focuses on value-based care initiatives, helping practices understand disease patterns, assess risks, and promote better outcomes. The system is tailored to meet the unique needs of various healthcare specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care, serving over 180,000 physicians and NPs globally.

Available on: Web

Pros & Cons

Pros

  • Integrates advanced AI for improved efficiency and documentation.
  • Offers comprehensive solutions tailored to various medical specialties.
  • Enhances patient experience with self-service options and 24/7 support.
  • Demonstrates high first-pass acceptance rates for RCM, indicating strong billing efficiency.

Cons

  • Specific pricing details are not publicly available, requiring direct contact for quotes.
  • The extensive feature set might have a learning curve for new users.

Ratings Across the Web

3.4(556 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-powered EHR (eClinicalWorks V12 + AI)Patient self-scheduling and check-inTelehealth solutionsSecure patient messagingRevenue Cycle Management (RCM) servicesAI medical scribe (Sunoh.ai)AI contact center (healow Genie)Specialty-specific solutions (Dental, Vision, Behavioral Health, etc.)

Pricing Plans

Pricing checked May 31, 2026

EHR Only

$449 / mo per provider

Everything in all plans, plus:

  • Electronic Medical Record (EMR)
  • eClinicalMobile®
  • eClinicalWorks P2P™
  • Patient Portal
  • Meaningful use Dashboards
  • ePrescribing and Formulary Checking
  • Cloud Hosting

EHR with Practice Management

$599 / mo per provider

Everything in all plans, plus:

  • Electronic Medical Record (EMR)
  • Practice Management (PM)
  • eClinicalMobile®
  • eClinicalWorks P2P™
  • Patient Portal
  • Meaningful use Dashboards
  • ePrescribing and Formulary Checking
  • Cloud Hosting

RCM as a Service

2.9% of practice collections

Everything in all plans, plus:

  • Claim creation and processing
  • Denial and rejection management
  • Appeals at all levels
  • Preventative claim edits
  • Clear visibility into your A/R
  • Billing rules
  • Private Cloud (Hosting)
  • Billing Implementation Services

Included in all plans

  • eClinicalMessenger®
  • Document Management
  • Referral Management
  • eBO View (reporting)
  • Registry Reporting
  • 24x7 Support
  • Maintenance
  • Disaster Recovery

How eClinicalWorks's pricing compares

At $2.9/mo, eClinicalWorks is the most affordable of its 6 direct competitors.

eClinicalWorks
$2.9
$260.5

Entry paid plan, monthly. Pricing checked May 31, 2026.

Reviews

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3.4/5

Across 556 verified user reviews on Capterra, G2, SourceForge

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eClinicalWorks FAQ

How does eClinicalWorks leverage AI to improve practice efficiency?

eClinicalWorks integrates AI-powered tools like Sunoh.ai for medical scribing and healow Genie for AI-powered contact center solutions. These features aim to reduce documentation time and enhance patient communication, streamlining healthcare operations.

Which teams would benefit most from eClinicalWorks?

eClinicalWorks is designed for healthcare practices across various specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care. It serves physicians and nurse practitioners by providing a comprehensive cloud-based EHR system.

How does eClinicalWorks compare to SimplePractice for healthcare providers?

eClinicalWorks offers a comprehensive cloud-based EHR system with integrated AI tools and Revenue Cycle Management services, tailored for a wide range of medical specialties. SimplePractice is another option, but eClinicalWorks emphasizes its AI-powered features for enhanced patient engagement and practice efficiency.

What kind of use case does eClinicalWorks support for patient engagement?

eClinicalWorks supports enhanced patient engagement through features like patient self-scheduling, online check-in, telehealth services, and secure messaging. These tools provide patients with convenient self-service options and 24/7 support.

How is eClinicalWorks priced?

eClinicalWorks is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available, requiring direct contact with the company for a personalized quote.

Can eClinicalWorks help practices manage their revenue cycle?

Yes, eClinicalWorks offers robust Revenue Cycle Management (RCM) services designed to achieve high first-pass acceptance rates for claims. This helps providers save costs and improve their billing efficiency.