AI-powered EHR system for comprehensive practice management.
Enhances patient engagement through self-scheduling, telehealth, and secure messaging.
Optimizes revenue cycle management with high first-pass acceptance rates.

Pros

Integrates advanced AI for improved efficiency and documentation.
Offers comprehensive solutions tailored to various medical specialties.
Enhances patient experience with self-service options and 24/7 support.
Demonstrates high first-pass acceptance rates for RCM, indicating strong billing efficiency.

Cons

Specific pricing details are not publicly available, requiring direct contact for quotes.
The extensive feature set might have a learning curve for new users.

What is eClinicalWorks?

eClinicalWorks is a comprehensive cloud-based Electronic Health Record (EHR) system designed to streamline healthcare operations for a wide range of specialties. It integrates AI-powered tools, such as Sunoh.ai for medical scribing and healow Genie for AI-powered contact center solutions, to improve efficiency, reduce documentation time, and enhance patient communication. The platform supports patient self-scheduling, check-in, telehealth, and secure messaging, fostering better patient engagement and outcomes. Beyond core EHR functionalities, eClinicalWorks offers robust Revenue Cycle Management (RCM) services, aiming for high first-pass acceptance rates and cost savings for providers. It also focuses on value-based care initiatives, helping practices understand disease patterns, assess risks, and promote better outcomes. The system is tailored to meet the unique needs of various healthcare specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care, serving over 180,000 physicians and NPs globally.

Available on: Web

Data compiled by Toolradar Pricing checked Sep 28, 2026 · How we evaluate

Source eclinicalworks.com

Ratings Across the Web

3.5 (161 reviews)

eClinicalWorks holds an aggregate rating of 3.5 out of 5 from 161 reviews across SourceForge and G2, last checked September 17, 2026.

SourceForge 2 reviews

2.5/5

G2 159 reviews

3.7/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-powered EHR (eClinicalWorks V12 + AI)
Patient self-scheduling and check-in
Telehealth solutions
Secure patient messaging
Revenue Cycle Management (RCM) services
AI medical scribe (Sunoh.ai)
AI contact center (healow Genie)
Specialty-specific solutions (Dental, Vision, Behavioral Health, etc.)

Pricing Plans

Pricing checked Sep 28, 2026. Source: eclinicalworks.com/pricing, read Sep 28, 2026

eClinicalWorks plans and prices, checked September 2026
Plan	Price	Details
EHR Only	$449 / mo per provider	Electronic Medical Record (EMR) eClinicalMobile® eClinicalWorks P2P™ +4 more Show less Patient Portal Meaningful use Dashboards ePrescribing and Formulary Checking Cloud Hosting
EHR with Practice Management	$599 / mo per provider	Electronic Medical Record (EMR) Practice Management (PM) eClinicalMobile® +6 more Show less eClinicalWorks P2P™ Patient Portal Meaningful use Dashboards ePrescribing and Formulary Checking Cloud Hosting Billing Implementation Services
RCM as a Service	2.9% of practice collections	Claim creation and processing Denial and rejection management Appeals at all levels +5 more Show less Preventative claim edits Clear visibility into your A/R Billing rules Private Cloud (Hosting) Billing Implementation Services

Included in all plans

eClinicalMessenger®
Document Management
Referral Management
eBO View (reporting)
Registry Reporting
24x7 Support
Maintenance
Disaster Recovery
Unlimited Free Webinars/Videos

Calculate your cost View full pricing

Is eClinicalWorks worth the price?

Good value

eClinicalWorks' pricing, at $449/mo for EHR Only and $599/mo for EHR with Practice Management per provider, is competitive for a comprehensive cloud-based EHR system.

The RCM as a Service at 2.9% of collections is also standard. This pricing structure is best for small to medium-sized practices looking for an all-in-one solution with strong support.

Full eClinicalWorks pricing: every plan, hidden costs and alternatives

How eClinicalWorks's pricing compares

At $449/mo, billed monthly, eClinicalWorks is the most premium of its 6 comparable direct competitors.

$15

$15

$29

$35

$59

$260.50

eClinicalWorks

$449

Entry paid plan, monthly price, billed monthly. Pricing checked Sep 28, 2026.

eClinicalWorks by the numbers

Toolradar data: eClinicalWorks's entry paid plan ($449/mo, billed monthly) ranks #14 of 14 for price among the Call Center tools with a verified entry price and no stated unit, where the median is $32.50/mo. It is listed as an alternative to 11 other tools on Toolradar, ranking #4 of 48 in Call Center. As of Oct 2026.

eClinicalWorks compared with 48 Call Center tools on Toolradar, as of Oct 2026
Metric	eClinicalWorks	Peer median	Position (1 is best)
Entry paid plan	$449/mo, billed monthly	$32.50/mo	#14 of 14 tools with no stated price unit, verified price
Free plan	No	7 of 48 have one	n/a
Listed as an alternative to	11 tools	3	#4 of 48
User rating	3.5/5 (across the web, 161 ratings)	4.3/5	#27 of 27 tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Call Center data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “eClinicalWorks by the numbers”, Oct 2026.

Reviews

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3.5/5

Across 161 verified user reviews on G2, SourceForge

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Best eClinicalWorks Alternatives

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All eClinicalWorks alternatives 8+ tools ranked, pricing + verdict per pick eClinicalWorks vs Pabau Head-to-head: features, pricing, who wins eClinicalWorks vs MassageBook Head-to-head: features, pricing, who wins eClinicalWorks vs ezyVet Head-to-head: features, pricing, who wins

Explore More

eClinicalWorks FAQ

How does eClinicalWorks leverage AI to improve practice efficiency?

eClinicalWorks integrates AI-powered tools like Sunoh.ai for medical scribing and healow Genie for AI-powered contact center solutions. These features aim to reduce documentation time and enhance patient communication, streamlining healthcare operations.

Which teams would benefit most from eClinicalWorks?

eClinicalWorks is designed for healthcare practices across various specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care. It serves physicians and nurse practitioners by providing a comprehensive cloud-based EHR system.

How does eClinicalWorks compare to SimplePractice for healthcare providers?

eClinicalWorks offers a comprehensive cloud-based EHR system with integrated AI tools and Revenue Cycle Management services, tailored for a wide range of medical specialties. SimplePractice is another option, but eClinicalWorks emphasizes its AI-powered features for enhanced patient engagement and practice efficiency.

What kind of use case does eClinicalWorks support for patient engagement?

eClinicalWorks supports enhanced patient engagement through features like patient self-scheduling, online check-in, telehealth services, and secure messaging. These tools provide patients with convenient self-service options and 24/7 support.

How is eClinicalWorks priced?

eClinicalWorks is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available, requiring direct contact with the company for a personalized quote.

Can eClinicalWorks help practices manage their revenue cycle?

Yes, eClinicalWorks offers robust Revenue Cycle Management (RCM) services designed to achieve high first-pass acceptance rates for claims. This helps providers save costs and improve their billing efficiency.

How does eClinicalWorks pricing compare with other Call Center tools?

eClinicalWorks's entry paid plan ($449/mo, billed monthly) ranks #14 of 14 for price among the Call Center tools with a verified entry price and no stated unit, where the median is $32.50/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: eclinicalworks.com

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